Inbound calls answered instantly. Outbound sales that close. AI that handles both sides of your phone — 24/7, fully compliant, logging everything to your CRM automatically.
Built for teams in
Inbound, outbound, or both — mix and match the capabilities you need. Start small, scale when ready.
AI takes over instantly when your primary call center goes down. Always-on standby, sub-second failover, zero dropped calls.
Elastic AI capacity absorbs call spikes instantly. No more busy signals, no emergency staffing. Scale up in seconds, pay only for what you use.
Pay-per-language add-ons with auto-detection routing. Spanish, Mandarin, Hindi, Vietnamese, Arabic and more. Culturally adapted, not just translated.
TCPA scrubbing built into every dial. Federal + state DNC registry, litigator database, wireless ID, and real-time opt-out processing.
Score every call in the first 30 seconds (0-100). Dynamically load the right conversation strategy — warm, neutral, or quick-value — in real time.
AI dials, records, and analyzes every call. Weekly batch analysis extracts winning patterns and automatically improves your scripts. Gets smarter every week.
Answer every inbound call instantly — no hold music, no voicemail. AI handles natural conversations, answers questions, books appointments, captures lead info, and logs everything to your CRM automatically.
Inbound. Outbound. After-hours. Overflow. AI that handles every call direction — and logs every conversation to your CRM automatically.
Pre-call name assignment based on lead demographics. "Priya" for South Asian leads, "Omar" for Middle Eastern, "Alex" for general — natural rapport from the first second.
Daily news pulled automatically and woven into your opening. Every call feels timely and relevant — never stale or scripted.
When a prospect qualifies, seamlessly transfer to your human agents. Full context packet screen-pops so they never have to repeat themselves.
Every call recorded, transcribed, and tagged. Won, Callback, Lost, DNC — all logged to your CRM or Google Sheets automatically.
Works both ways — for every inbound call and every outbound campaign. No code, no complexity.
Point your inbound numbers and outbound campaigns to CallingEdge. Upload lead lists or plug in your phone system — we handle both directions.
Inbound calls are answered instantly — no hold times, no voicemail. Outbound AI dials leads, scores prospects in 30 seconds, and loads the right conversation strategy.
AI resolves what it can — answers questions, books appointments, takes messages. Complex or qualified callers get warm-transferred to your team with full context screen-pop.
Every call is recorded, transcribed, and analyzed. Our AI flywheel extracts winning patterns weekly and automatically improves your scripts.
Two shapes. Pay-what-you-use on the SMB rate card, or talk to us about Enterprise.
No monthly minimum, no commitment, no per-seat license. Sign up, start using, get a bill. Like Twilio.
Includes add-ons: DR standby $49/mo · Language pack +$0.04/min · DNC scrub $0.01/call · more on the docs page
Quoted per opportunity. Sized against your seat count, deployment mode, compliance posture, SLA, term length, and integration scope. A real person responds within 1 business day with a Statement of Work.
You probably want Enterprise if you need any of:
or email [email protected]
Where's the line?
Soft. Anyone can self-serve on the SMB rate card. You move to Enterprise when you need something the rate card can't price. A 200-seat customer happy on shared infrastructure stays SMB. A 25-seat customer that needs HIPAA self-hosting is Enterprise.
All usage includes TCPA-compliant AI disclosure, call recording, transcription, and outcome tagging.
From insurance to home services — whether calls are coming in or going out, CallingEdge handles them better.
Inbound claims and coverage questions answered instantly. Outbound AI qualifies leads and warm-transfers to licensed agents. TCPA compliant from day one.
Inbound appointment scheduling and patient questions — answered 24/7. Outbound reminders, follow-ups, and revenue cycle calls. HIPAA-aware workflows.
Inbound inquiries captured and qualified around the clock. Outbound AI nurtures cold leads and transfers when they're ready to talk.
Never miss an inbound service call — AI answers, books the appointment, and updates your CRM. Outbound follow-ups and estimates handled automatically.
Replace or augment your agent floor with elastic AI capacity. Handle overflow, after-hours, and multilingual volume without headcount — at a fraction of per-seat costs.
Inbound loan inquiries, account questions, and appointment booking handled instantly. Outbound AI conducts compliant follow-up calls and warm-transfers to advisors.
| Feature | Traditional Call Center | CallingEdge AI |
|---|---|---|
| Cost per call | $2.50–$5.00 | $0.25–$0.75 |
| Availability | Business hours | 24/7/365 |
| Scale up time | 2-4 weeks hiring | Instant |
| TCPA compliance | Manual / error-prone | Automated |
| Script optimization | Monthly QA reviews | AI flywheel (weekly) |
| Languages | Hire per language | Add-on packs |
| Inbound AI receptionist | Expensive IVR / hold queues | Instant AI answers, 24/7 |
| CRM auto-logging | Manual data entry | Every call logged automatically |
| DR / Failover | $$$$ redundancy | $29/mo standby |
Tell us about your business, what you have today, and what you want. We come back with a proposal sized for your environment, not a SaaS subscription page.
Current platform, deployment mode, multi-site redundancy, concurrent call volume, agent count.
Inbound, outbound, both. AI mode (full, hybrid, assist, or none). Recording, languages, compliance.
When you want to go live, budget range (optional), net-new or replacing an existing system.
A real person responds within 1 business day. No call queue, no auto-responder bots.
Takes about 3 minutes · no credit card · nothing happens automatically